21/06/21
We have written an article following research we did into the value of software which detects emotion in a caller's voice and how it can be used as a deterrent for fraud as well as provide assistance in identifying vulnerable customers.
A link to the full article is below.
https://www.linkedin.com/pulse/getting-emotional-fraud-peter-taylor-acfs
A link to the full article is below.
https://www.linkedin.com/pulse/getting-emotional-fraud-peter-taylor-acfs